IronPort Encryption Appliance Software Update
This one day exercise will review with the customer the relevant Cisco release notes and agree which level of software to upgrade to. Prior to any upgrade an agreed functional verification test will be performed. The relevant software patches will be downloaded and applied. After the last software patch has been applied and the system restarted, the agreed functional test will be repeated.
This exercise will upgrade the software of up to two IEAs, provided they are on 6.5 level software.
To perform the review it will be necessary to provide Two-square with browser based GUI admin console access and command line admin access.
Please note that this exercise will require each IEA to be restarted several times, which may take several minutes depending on the IEA model and configuration complexity, during which time the IEA will be unavailable.
Customers with 6.3 or 6.2 level software should contact Two-square for more information.